Clinical Operations Manager
New York, NY
Full Time
Manager/Supervisor
Who we are:
EHE Health is the leading national preventive healthcare provider network partnering with mid- and large-sized employers to help their employees and dependents stay healthy by screening and diagnosing health risks through comprehensive exams, allowing for early intervention. Named by Fortune Magazine and Great Place to Work® as one of the Best Workplaces in healthcare, EHE Health is headquartered in New York City and has over 200 health clinics and practices across the U.S., staffed by a network of curated primary care physicians and clinicians.
EHE Health was recently acquired by Consello Capital, the private equity arm of Consello. This transformative partnership leverages Consello’s proven expertise in scaling high-growth ventures and its extensive network of industry leaders. Together, EHE Health and Consello will unlock unprecedented opportunities to accelerate EHE Health’s mission of revolutionizing preventive care.
What we’re looking for:
EHE is seeking a talented Clinical Operations Manager to oversee pop-up events with an unwavering commitment to patient experience, operational expertise and the ability to serve as the day-to-day manager of the delivery of our preventative exams, primarily at alternate site locations. The Clinical Operations Manager will take responsibility for initializing, deploying, implementing, and executing preventative exams at employer locations. The Clinical Operations Manager will be responsible for provider performance, preventive medical care delivery, oversight of quality, patient safety, staffing, day to day operations, healthcare and regulatory compliance, and most importantly the patient/client experience at off-site locations.
This individual will partner cross-functionally with all of EHE’s departments, including Client Success, Network Operations, Marketing, Post-Exam, and Medical Affairs to ensure that patients continue to have a high quality EHE experience with our providers and we are delivering value to our clients by keeping their employee populations healthy and engaged.
We need someone ready to solve problems quickly on a day-to-day basis, take the lead on off-site execution and someone who can build deep and leverageable relationships. It’s a tremendous opportunity for a proven healthcare individual who wants to join an organization at the forefront of preventive, lifestyle medicine.
In this role, you will:
What the role requires:
What we offer:
The salary range for this role is $100,000 – $120,000 and is determined by a number of factors including the candidate's experience, qualifications and skills.
EHE is committed to Equal Employment Opportunity and to attracting and retaining the most qualified employees.
EHE Health is the leading national preventive healthcare provider network partnering with mid- and large-sized employers to help their employees and dependents stay healthy by screening and diagnosing health risks through comprehensive exams, allowing for early intervention. Named by Fortune Magazine and Great Place to Work® as one of the Best Workplaces in healthcare, EHE Health is headquartered in New York City and has over 200 health clinics and practices across the U.S., staffed by a network of curated primary care physicians and clinicians.
EHE Health was recently acquired by Consello Capital, the private equity arm of Consello. This transformative partnership leverages Consello’s proven expertise in scaling high-growth ventures and its extensive network of industry leaders. Together, EHE Health and Consello will unlock unprecedented opportunities to accelerate EHE Health’s mission of revolutionizing preventive care.
What we’re looking for:
EHE is seeking a talented Clinical Operations Manager to oversee pop-up events with an unwavering commitment to patient experience, operational expertise and the ability to serve as the day-to-day manager of the delivery of our preventative exams, primarily at alternate site locations. The Clinical Operations Manager will take responsibility for initializing, deploying, implementing, and executing preventative exams at employer locations. The Clinical Operations Manager will be responsible for provider performance, preventive medical care delivery, oversight of quality, patient safety, staffing, day to day operations, healthcare and regulatory compliance, and most importantly the patient/client experience at off-site locations.
This individual will partner cross-functionally with all of EHE’s departments, including Client Success, Network Operations, Marketing, Post-Exam, and Medical Affairs to ensure that patients continue to have a high quality EHE experience with our providers and we are delivering value to our clients by keeping their employee populations healthy and engaged.
We need someone ready to solve problems quickly on a day-to-day basis, take the lead on off-site execution and someone who can build deep and leverageable relationships. It’s a tremendous opportunity for a proven healthcare individual who wants to join an organization at the forefront of preventive, lifestyle medicine.
In this role, you will:
- Be an asset to the Network Clinical Operations team by expanding the delivery of preventive exams at pop-up events
- Take overall responsibility for clinical events at employer locations from set up to break down ensuring all healthcare regulatory and compliance guidelines are followed
- Manage our on-site team with a culture of well-being
- Partner with internal teams to ensure well-planned deployment and execution of clinical events, including completion of medical documentation and coordination of post-exam services after each event
- Support Network Clinical Operations team with monitoring provider performance in terms of medical documentation, clinical compliance, and delivery of preventive exams
What the role requires:
- NP (AGNP or FNP) or RN credentials required; advanced degree in healthcare administration preferred
- CPR/BLS certification, ACLS preferred
- 3+ years’ experience leading a healthcare practice; primary care preferred, and oversight of a practice with a high commitment to patient experience is a strong plus
- Ability to be a change-agent and an organizational champion
- Ability to travel 50% to 75% including weekend travel
- Strong working knowledge of EMRs and an ability to contribute operational insights and clinician feedback
- Demonstrated track record of implementing major process improvements
- Strong knowledge of HIPAA and other patient-focused laws and regulations
- Outstanding interpersonal communication skills
- A self-starter with a passion for quickly solving problems
- Strong knowledge of MS office and other web-based applications
What we offer:
- Competitive salary
- Medical, dental, vision, life and disability insurance
- Employer-matched 401(k) plan
- Professional development reimbursement
- Employee access to our preventive exam and services
- Gym reimbursement/Fitness bonus
The salary range for this role is $100,000 – $120,000 and is determined by a number of factors including the candidate's experience, qualifications and skills.
EHE is committed to Equal Employment Opportunity and to attracting and retaining the most qualified employees.
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