EHE Health

Product Manager

Product - New York, NY - Full Time

Who we are:
EHE Health has led the way in preventive medicine for more than 100 years. EHE Health is an evidence-based preventive health program that partners with mid- and large-sized employers to provide their employees and beneficiaries an unparalleled, personalized medical experience, beginning with prevention. EHE Health customizes the patient journey to be holistic, convenient and attainable towards the goal of achieving better health. 
 
EHE boasts the only national preventive and primary care network allowing our members to access world-class medical care in 39 states, Washington DC and Puerto Rico. 
 
As an innovator and leader of helping our patients live longer, healthier lives with personalized preventive care, EHE Health has launched EHE Health Pulse, a range of virtual and in-person clinical encounters and experiences that provide individuals the ability to conveniently access health services, including our Health Mentorship and Health Navigation programs. 
 
EHE is backed by Summit and DW Healthcare Partners, investment engines behind many of the world’s leading technology and healthcare enterprises. Their strategic involvement has helped EHE reach new heights as a pioneering force in preventive care.

What we’re looking for:
EHE is seeking a goal-oriented Product Manager to drive development of one or more products to define, deliver and manage the lifecycle of the product(s) in alignment with the best-in-class consumer experience and delivering customer and company KPIs. The Product Manager will contribute to the strategic product vision, lead product discovery, manage product roadmaps and lead an agile delivery team to maximize the customer and enterprise value provided by their product(s).

In this role, you will:
  • Analyze product opportunities and advocate for best-in-class consumer experiences; utilizing consumer-centric thinking and act as the voice of the consumer within the organization
  • Contribute to a product roadmap that aligns to high-level goals, build consensus and execute on product features
  • Define and analyze metrics that inform the success of products; identify and track key performance metrics
  • Dive into complex systems and workflows with little documentation to make problem-solving recommendations
  • Set priorities, goals and track deliverables to drive product strategy forward
  • Generate high-quality artifacts for effective communication, including user flows & journeys, UI prototypes, user guides, business cases, cost-benefit analyses and product overviews
  • Serve as the Product Owner of an Agile delivery team, developing detailed requirements, identifying and managing dependencies, incorporating research and design, defining acceptance criteria and quality measures, and following and enhancing processes
  • Partner closely with teams across EHE to drive initiatives forward; present to leadership and internal stakeholders as a domain expert with an in-depth understanding of the business, market and our products

What the role requires:
  • Bachelor’s degree in engineering, computer science, marketing or related business degree
  • 3+ years relevant product management experience working in a fast-paced environment related to consumer services, preferably with a focus on consumer experience
  • Experience operating in an environment where product managers are held accountable for KPIs and tell stories using data
  • Unyielding attention to detail and eagerness to become an expert in complex technical systems
  • Ability and confidence to make decisions in ambiguous circumstances
  • Ability to communicate complicated concepts to non-technical stakeholders to support decision making and buy-in
  • Solid knowledge of Agile methodologies
  • Experience working with remote teams across multiple locations and time zones
  • Strong organizational skills, including the ability to manage multiple initiatives simultaneously
  • A strong sense of urgency to help customers and the ability to identify insights and deliver a quality experience quickly
  • An attitude that includes self-motivation, continuous learning and collaboration
  • UX, business analysis and healthcare experience, a plus

What we offer:
  • Competitive salary
  • Medical, dental, vision, life and disability insurance
  • Employer-matched 401(k) plan
  • Tuition reimbursement
  • Employee access to our wellness clinics
  • Gym membership

The salary range for this position is $125,000 - $150,000 and is determined by a number of factors, including the candidate’s experience, qualifications, and skills.

EHE is committed to Equal Employment Opportunity and to attracting and retaining the most qualified employees.

 
Apply: Product Manager
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